Refund Policy

Refund Policy

 

Thank you for shopping at Komorebi ® Premium Goods.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 10 days of the original purchase of the product.

Before you return a product, please make sure that:

- The product was purchased in the last 10 days
- The product is in its original packaging and in mint state

Send the product with its original packing to:

Jose Guadalupe Montenegro 2064
Colonia Americana 44140
Guadalajara Jalisco, Mex


Shipping charges
Shipping charges are not refundable unless the product was delivered with damages, the wrong size or product was sent.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items cannot be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

- By phone number: +52 (33) 1812-5943 (Mexico)
- By email: info@komorebi.mx

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